1. Introduction

At UNIT 24 Texas we respect your privacy and are committed to protecting the personal information we collect. This Privacy Policy explains what information we collect from visitors to our website (unit24texas.com), customers, and prospects, how we use and protect that information, and the choices you have about how we use it. This policy applies to both online and offline interactions, including our text messaging program.

For purposes of this policy, UNIT 24 Texas (also known as Unit 24 Welding and Construction LLC) is the controller of the personal information collected. Our headquarters are located at

New Braunfels, TX 78132. If you have questions, please contact us at [email protected].

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

Use our chat widget, request an estimate, or schedule a consultation

Communicate with us via phone, email, SMS, social media, or other channels

Opt in to receive SMS messages from us

Purchase services from us or otherwise enter into a contractual agreement

This information may include your name, email address, phone number, mailing address, property details (such as site location and build requirements), payment information, and any other details you choose to provide.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information through cookies and similar technologies, including:

IP address and approximate geographic location

Device and browser type, operating system, and settings

Pages you view and links you click on our site

Date and time of your visit and referral source

This information helps us understand how visitors use our site, improve the content and functionality, and enhance security and fraud prevention.

2.3 Information We Receive from Others

We may receive information about you from third‑party sources such as payment processors, subcontractors, or marketing partners. We use this information to provide and improve our services, but we will only use data from other sources in accordance with this policy and applicable laws.

3. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To communicate with you about your project, schedule consultations, provide estimates, manage contracts, and deliver our construction services.

Customer Support: To respond to inquiries, provide assistance, and resolve issues.

Marketing and Communications: With your consent, we may send promotional emails or newsletters. SMS messages related to this A2P registration are used for customer care, appointment reminders, estimate follow-ups, project communication, and customer support.

Operational Improvement: To understand usage patterns, improve our website, and develop new products and services.

Legal and Compliance: To meet legal obligations, respond to legal requests, enforce our terms, and protect our rights and the rights of others.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

Service Providers: We may share your information with trusted third‑party service providers who assist us with website hosting, data storage, payment processing, communication delivery (including SMS gateway providers), customer support, and other necessary business operations. These providers have access only to the information needed to perform their services and are required to protect it.

Subcontractors: When necessary to deliver your construction project (e.g., specialty trades such as foundation, framing, or electrical work), we may share relevant project information with vetted subcontractors. We require subcontractors to protect your data and to use it only for the purpose of fulfilling their obligations to us.

Legal or Compliance Obligations: We may disclose information if required by law, regulation, legal process, or governmental request; to enforce our agreements; or to protect the rights, property, and safety of UNIT 24 Texas, our customers, or the public.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All other use‑case categories exclude text messaging originator opt‑in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to improve our website’s performance and personalize your experience. You can set your browser to refuse all or some cookies; however, doing so may affect the functionality of our website.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We encourage you to take measures to protect your personal information as well.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. SMS-related data will be retained only as long as necessary to deliver messages and maintain records required for compliance and customer support.

8. Your Choices and Rights

You have the following rights regarding your personal information:

Opt Out of Marketing: You may opt out of marketing emails or SMS messages at any time by following the instructions included in the message (e.g., clicking “Unsubscribe” or replying STOP to an SMS). Opting out of marketing does not affect transactional communications about your projects.

Access and Correction: You may request access to the personal information we hold about you and ask that we correct any inaccuracies.

Deletion: You may request deletion of your personal information, subject to legal and contractual restrictions.

Withdraw Consent: If we are processing your information based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us at [email protected].

9. Children’s Privacy

Our services are not directed at children under 13 years old, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it.

10. Third‑Party Links

Our website may contain links to third‑party websites that are not operated by us. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third‑party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you by posting the updated policy on our website and updating the effective date. Your continued use of our services after the changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

UNIT 24 Texas
New Braunfels, TX 78132
Email: [email protected]
Phone: (830) 360‑5112